Aim: To ensure excellent quality of product and service is central to everything that we do.
CTS Europe Limited specialize in providing application based safety solutions to the worldwide laboratory market. All areas of design, manufacture, service and testing are encompassed in our quality aim.
We operate an ISO 9001 quality management system that we use to:-
- Meet customer and market requirements.
- Comply with relevant industry and legal requirements.
- Monitor and where required, improve our performance.
This is to ensure we continually improve our quality management system, the experience of our customers and our business performance.
To support this our quality objectives are focused on:
- Providing a professional and responsive service to our customers.
- Providing technically competent, total solutions to satisfy customer and industry needs.
- A desire to proactively improve the products and services we provide.
We are committed to maintaining excellent customer relations and we will work in conjunction with our staff and supply chain to ensure the requirements of this Policy are fully implemented.